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I C.
Dubai Palace se distingue por su incomparable servicio personalizado y calidez que hacen vivir a sus visitantes una experiencia única. Nuestro casino se encuentra en el Caribe Mexicano en la zona de más auge de Cancún Quintana Roo a solo 20 min. del aeropuerto internacional Benito Juárez y a una cuadra de Plaza las Américas. Contamos con fácil acceso y contamos con estacionamiento y servicio gratuito de valet parking de 3 de la tarde a 3 de la mañana para su mayor comodidad. La sala está totalmente equipada con las mejores máquinas de rieles , multijuegos y bingo electrónico de última generación con una gran variedad de títulos, así como también la mejor ambientación temática que se combinan para ofrecer gran confort, diversión y una experiencia inigualable. Contamos además con música en vivo todos los días para su deleite. Somos una opción integral de entretenimiento y nada mejor que poner a su disposición los más ricos platillos para satisfacer cualquier antojo. Contamos con un delicioso snack que cuenta con los variados buffets de desayuno, comida y cena así como la opción a la carta para quién lo prefiera. En Dubai Casino, la diversión no tiene límites, ven y disfruta con nosotros y descubre porque somos El Casino en Cancún. ¡Incomparables!
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34 reviews
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1 estrella
- William U.Addison, Estados Unidos11414 feb 2024
Small overall...winnning seems non existent (lol..but, what else is new)...better than the casino up the strip called "Red" (I think)....no free drinks which is lame....they do have POKER "upstairs" most nights so ask about it or find the stairs near the bathrooms...the auto shufflers seemed to "malfunction" much more often than anybody would like to see----overall, you're in Mexico and it just seems a tad shady----but...is what it is! LOL
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David B.
15 feb 2024
Good day William, in Dubai Palace Casino we have complimentary drinks for outr clients such as water, coffee, some tea and flavor soda. All other kind of special drinks with or without alcohol have a small cost and you can find more information on our digital menu: https://www.dubaipalace.mx/_menu_restaurant_casino/index-menu-english.html
If at any stage, you feel that our service levels are not up to your expectations, please tell us a little bit more about your experience in Dubai Palace Casino. Please provide us the approximately date and hour of your visit in order to locate the exact time of your complain.
We value your feedback greatly and where possible will look to use it to improve our service levels.
Dubai Palace Casino - Lucia Nicole S.AZ, Estados Unidos0119 ene 2023
En establecimiento está bien presentable pero los juegos para que nunca ganes si es un casino pero te roban en la cara muy mal todo y huele horriblemente a cigarro.
Helpful 0Thanks 0Love this 0Oh no 0 - Jaxxx L.Honolulu, Estados Unidos14174121 oct 2022
Not too crowded when we went in the daytime...smachines weren't tight at all ! But the taxes you which was crazy and winning anything big was impossible! Save your money for a real casino !!
Helpful 0Thanks 0Love this 0Oh no 0 - Ryan Z.Phoenix, Estados Unidos11523 abr 2021
This is by far the greediest casino I have ever been to. I've been living in Cancun for the last two years and go often. I have only won at this casino twice out of at least 40 times. These thief's don't seem to care. They should start caring because Casino Palace was just shut down for similar practices of non-compliance and they are next. Do not make a deposit here. It isn't worth it. I gave it two stars, because it's nice looking, big, and the staff is good. That's all.
Helpful 1Thanks 0Love this 1Oh no 1 - Elias M.Magnificent Mile, Chicago, Estados Unidos11629 oct 2019
The casino was really fun, and there is a nice menu of food available at the tables while you gamble. Service is a little slow but not bad. Beers are anywhere from 2-3 dollars. Mínimums are LOW, which is great for those having fun on a budget. I will explain the pay outs so you are not surprised or angered. Whatever money you put in your card (Card is free and required to gamble), you will be able to withdraw 73% of the funds with no tax. The other 27% and any winnings will be taxed at a 7% tax rate. So if you buy in $100 dollars and end at even for the night, you will only receive $98 of your money back.
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David B.
10 oct 2019
Thank you for your review. We are glad to hear you had a great time in Dubai Palace Casino. We hope to see you soon in your next visit to Cancun
- Giou S.Catania, Italia1474729 dic 2015
Overall amazing casino close to the center of cancun. The area is quite you can walk around either in night and day. Police always around, bus stops, taxi everywhere so you can get here as you would like to.
The man outside opened me the door and it felt good I didn't see that no more in casinos. Before you enter you have to put everything you have inside your pocket for safety and security so that's amazing. Inside you find table to gamble on blackjack and poker. You can play as well with a lot of slot machines of all kind and the service is very good if you want to be helped in something you don't understand. There is a smoking area dived from the no smoking area and I found that great as well. The ambience is good and it's close to lot of stuff to do. There is a big mall just three minutes walking. It has been an amazing experience.Helpful 0Thanks 0Love this 0Oh no 0 - Shawn C.Baltimore, Estados Unidos109418100417 mar 2015
We came to the casino because we enjoy slots and I like playing blackjack. This casino's policy required us to sign up for players cards. The casino itself is clean and elegant looking. It was not very busy when we arrived, maybe 8 - 10 cars in the parking lot. This casino is 2 steps higher in class than "Casino Palace" which is kind of seedy looking. Dubai offers free drinks to players like most casinos (unless you are playing in Maryland where giving alcohol away free is illegal).
The casino is actual very easy to find as it is across the intersection from the mall on Av Tulum.
My wife actually found a slot machine that she enjoys back home "Davinchi's Diamonds" and she actually won today.
I would play here again.Helpful 6Thanks 0Love this 1Oh no 0 - Willie W.Edmond, Estados Unidos235246272 jul 2016
Great Casino in downtown Cancun. Very clean and tourist friendly. I will definitely recommend this place to anyone visiting from out of town. Large gaming area with separate smoking areas. Thumbs up!
Helpful 1Thanks 0Love this 0Oh no 0 - Marcel S.Sacramento, Estados Unidos14017715522 dic 2016
This was not a memorable time for us. The pro side is that instead of your normal smoke free room, it was actually the opposite. The casino is smoke free and there is a smoking room full of plenty of machines.
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