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- Michelle L.San Diego, Estados Unidos107401169 jun 2017
So, I went into this knowing that the hotel star rating (not to be confused with Yelp
Rating) was 3 stars. And I think this place is just so quaint and sweet and nostalgic.
Every single staff member is genuine and friendly and will help you with whatever you need. The lovely British gent who worked the front desk (didn't catch his name) was so nice and mapped out my entire walk to catch the underground, and even told me which way was scenic, with pretty gardens, without me even asking. Kudos to you sir :). We went the Launceston Place route he recommended and the streets and gardens were beautiful.
Also, the hotel itself feels nostalgic.. Check out the pic I posted and the street it's on- it's just lovely. Additionally, the hotel is extremely clean!
My only small gripe is that we got an attic room- which no big deal, however, the ceilings are slanted on the left side of our room (where the outlets are, and where we charged our phones), and we bumped our heads goodness knows how many times. Our room was super small too, but that honestly wasn't as big a deal as bumping our heads. Perhaps letting guests know about the attic style rooms with low and slanted ceilings would prevent a lot of painful head thumping ;). Additionally, the elevator only worked going up, and only to the 3rd floor. Going down it didn't work at all. Elevators honestly aren't even a necessity for me but if you're going to have one it may as well be working.
Further, I pulled out my credit card to pay with, and the bar area didn't have a credit card machine, so I had to pay for my one glass of wine at the front desk, as opposed to the bar where I was sitting. And there was no way to leave a tip on the credit card slip. So travelers, ensure you have cash (in pounds if course), if you are going to tip the staff.
Anyhow, beautiful street views, lovely and sincere people working there, and very clean and relaxed feel. I will be staying here again (just not on the 4th floor). I love the quaintness, scenery, authenticity, and friendly demeanor of the staff.Helpful 1Thanks 0Love this 0Oh no 0 - Meaghan S.East Haven, Estados Unidos211312616 jul 2018
I stayed here because I wanted a hotel close to Royal Albert Hall. Great neighborhood, not a great room! So tiny and cramped (it was only for me but I couldn't even open up my suitcases without taking up virtually all the free space in the room). No AC which isn't fun in July, my blinds were cracked and had been feebly repaired, the bathroom had been cleaned but looked dull and dingy. Very nice people working at the front desk. Breakfast is included which is a plus, but it was packed. I think they need a big renovation.
Helpful 0Thanks 0Love this 0Oh no 0 - Katie A.Seattle, Estados Unidos181087072324 mar 2009
I was lucky enough to stay here when I was in town for biz last March.
An absolutely sparkling clean gorgeous hotel with massive, comfy beds, flat screens, a small but useful gym, & Molton Brown toiletries. The staff was perfectly attentive and helpful and more than polite.
I like the hidden bar in back of the lobby (with pricey but boozy drinks) and the art gracing the walls made this space feel particularly snazzy.
Very, very conveniently located near the High Street Line. I'd happily stay here again when I'm in town... if the pocketbook allows.Helpful 8Thanks 0Love this 9Oh no 0 - Audrey J.San Francisco, Estados Unidos600625788 ene 2009Primera reseña
Extremely well-located, this hotel is smack in the middle of Kensington in central London and at the southern border of Hyde Park. There are a few tube stops in close proximity, and buses galore right outside your door. On top of that, take a step outside, and you'll already be mere steps away from the shopping of High Street Kensington and a short hop away from Notting Hill and Hugh Grant's famous floppiness (whether that be a reference to his hair or....other parts....shall remain unnamed).
I really enjoyed being in a townhouse hotel because it felt charmingly intimate, and not in a "everyone's in each other's business" way, either. The staff was professional and gracious, and they even gave me a coupon for a free drink at the hotel's bar. There's also complimentary continental breakfast, which, in the land of unfavorable exchange rates, is a very good thing.
Finally, the pricing is awesome. As a solo traveler who is not keen on hostels (well, shared room hostels, anyway), I always have a hard time finding affordable housing accommodations. Thankfully, Kensington House Hotel offers a single room option (twin bed) at a reasonable rate of 99 squids a night. Jolly good! They also do not skimp on the furnishings. Despite its petite size, the room was lovely and welcoming, just like me! ;) j/k
All in all, recommended with pleasure. :)Helpful 5Thanks 0Love this 6Oh no 0 - Bri B.Charlotte, Estados Unidos7178816 nov 2018
We have stayed here a couple times over the last 5 years. It has always been a good deal for such a great location. We most recently stayed during a family vacation. We came to learn that it recently changed owners and some of the previous thoughtful touches that we looked forward to are no longer. They used to provide an afternoon wine/snack service for the guest, but this is no longer offered. It is in a great location as it is walkable to Kensington Palace, gardens, Hyde Park, etc. It is about half a mile from the underground. The rooms are comfortable and include hair dryer and ironing board, which is convenient when you are raveling. There is AC, but it did not seem to be working when we were there. The room was extremely (uncomfortably) hot. We kept our windows open at night, which helped. The hotel has also noticeably aged. The owners do not seem to keep up with routine maintenance, including painting and repairing minor fixes. In our room, we had pieces that were taped back together, clearly neglected. This hotel has not been renovated in many years, as it has not changed over the many years that we have stayed here. Breakfast is included, although it is fairly limited to yogurt, cereals, breads, pastries, etc. This is always enough for us, however. The staff is always very friendly and helpful with any questions. I will say, however, that it is very hard to get a response through email or over the phone prior to booking our reservation or our arrival.
Helpful 0Thanks 0Love this 0Oh no 0 - Usuario Qype (MissGo…)Londres, Reino Unido9717814116 ene 2008
The Tiger Bar which is located in Kensington House Hotel is the most ideal place to relax in after a hard day's work. Augmented by attentive and affable service, having a chilled glass of wine at the bar is well worth it. It's not that much more expensive than any other hotel-house red costing a fiver.They do have a well stocked bar and I suppose one of the benefits of being located in a posh hotel is the comfort of its surroundings and having a bevy of waiters at your beck and call. If I am going to meet any of my colleagues from work then we usually meet here because there is masses of room and the food in the restaurant is also good.
Helpful 0Thanks 0Love this 0Oh no 0 - Honey P.Manhattan, Estados Unidos1278220 ago 2013
I stayed at the Royal Gardens during my last business trip, but this time around I ended up staying at the Kensington House Hotel due to how last minute my trip was and the cost. The staff are very nice & the ambiance is very cute/quaint. I really liked this hotel over Royal Gardens as it's not your typical hotel. The only con I would have to mention is that the wifi is very slow and sometimes, I had to flush the toilet 3 times. Overall though, I would book this hotel again over the Royal Gardens. It's very clean and it's as if I was home.
Helpful 0Thanks 0Love this 0Oh no 0 - N V.Venice, Estados Unidos02136 may 2014
We stayed with our 3-year old for a week, and we all got sick. The staff was unbelievably helpful and generous with us. Add to that the fantastic location, and I highly recommend this to anyone.
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